Work

Case Studies

A decade on the systems beneath the product — clinical reasoning, AI trust, the architecture of the medical record, the governance of a commons. Most of it in healthcare; some of it designed and built end to end.

2026 — Product Design

Integral Commons

What would civic infrastructure look like if it optimized for coherence, care, and regeneration instead of engagement, profit, and efficiency? A six-layer commons operating system — and the design thinking behind it.

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Civic TechSystems DesignGovernanceOpen Source
2026 — Personal Project

Taskr

A hierarchical task manager built around a single insight: seeing everything makes it feel like you need to do everything. Snooze entire subtrees, surface them when you're ready, and keep the hierarchy as the primary mental model.

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Next.jsReactReal-timeInformation Architecture
2026 — Product Design

Tebra

The work behind the EHR isn't just visual design — it's an argument about what a clinical record is for. The push from encounter-based notes to a Problem-Oriented Medical Record, with entities instead of sections and AI as a real participant rather than narrative wallpaper.

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HealthcareEHRInformation ArchitectureAI
2026 — Personal Project

TPM — A Decision Support Dashboard

A React dashboard sitting on top of a multi-sport ML betting pipeline — the design problem isn't 'show the data,' it's 'help the user decide.' Outcome review, governance control planes, and a parlay builder that respects model uncertainty.

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ReactDecision SupportML UXInformation Architecture
2022 — Product Design

AI-Powered EHR

Designed an LLM-driven clinical documentation flow that captures structured data from natural conversation — letting providers spend more time with patients and less time typing.

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AIHealthcareLLMClinical Workflows
2021 — Product Design

Kaiser Permanente Diabetes Portal

Designed an integrated patient-and-provider system for diabetes care — built to expand to other chronic conditions, with the same coherent shape across both sides of the screen.

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HealthcareLean UXClinicalPatient Experience
2018 — Product Design

Optum Patient Portal — Medications

A research-driven medications experience grounded in behavior change theory and persuasive system design — moving the portal from a passive information display to an active part of the care plan.

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HealthcareBehavior ChangeResearchPatient Experience
2017 — Product Strategy

Repositioning AbleTo

Reframed a struggling telehealth product from mental health treatment to chronic-condition symptom relief — a single redesigned landing page generated $5M in additional revenue.

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StrategyHealthcareBehavior ChangeService Design